Frequently Asked Questions
Are minors allowed to shows?
No. Unless event is specified all ages.
When do shows start?
This depends on the show, style of entertainment, number of opening acts etc.
Where can I get tickets to The Palace Theater shows?
Tickets can be purchased online at thestaffordpalacetheater.com, or in-person at The Palace, or our Box Office here on show nights. You may purchase tickets to any of our upcoming shows when our Box Office is open. Please refer to the About page here on our website for more info.
When are you open?
The Palace Theater is open on show nights only. Please check your tickets or our website for Door and Show times.
When is Box Office open?
Our Box Office opens 2 hours prior to doors on show nights. You may purchase tickets to any of our shows at our Box Office.
Do you have a lost and found?
Yes. Check with the host at The Palace for assistance finding your lost item. Please remember, we are not responsible for items lost or stolen at The Palace Theater. If it is valuable to you, it is probably safer at home or in your car.